Q-edis, a queue management system, lets visitors check in for service by phone and wait for their turn from the safety of their homes or cars. Help your visitors and staff practice social distancing in order to minimize safety risks.
Q-edis is a queue management system that allows businesses and organizations to manage customer queues smartly and swiftly. Q-edis is an intelligent and cloud-based system that can monitor real-time queuing data and collect customer feedback. Our cloud-based software will then assess the data to enhance your agents and services performance and increase customer satisfaction.
Q-edis is used to streamline customer flow through businesses such as banks, hospitals and government offices that get large crowds of people during working hours. Instead of making them all crowd around counters for service, the queue system will issue paper, e-tickets or SMS tickets to each person who joins the queue.
Q-edis collects accurate, real-time information that shows customer arrivals and waiting time. It manages the complex flow of random and scheduled visitors by considering customer profiles and upsell opportunities and optimizes the level of service and customer lifetime value.
Know who is coming and manage traffic. Keep your waiting rooms empty and inform customers remotely as to what their current queue status is.
Engage your customers on a personal level. Do not let them stand in lines. Help them keep social distancing effectively.
Your customers and employees can keep their distances while you can see the whole picture in real-time through our real time monitoring capabilities.
Q-edis is a service that resides in the cloud. It is affordable, easily upgradeable, flexible and effortless to set up. It is offering all traditional elements of the seamless queuing experience: queue status notifications on a TV, self-sign-in kiosks, and clerk dashboard.
Q-edis is a service that resides on the cloud. It is affordable, easily upgradeable, flexible and effortless to set up. It is offering all traditional elements of the seamless queuing experience: queue status notifications on a TV, self-sign-in kiosks, and clerk dashboard.
Q-edis will help you keep your waiting areas clear and customers happy by reducing wait times. Manage your agents with real-time metrics and get to know your customers with forms & feedback.
Allow your customers to schedule appointments at a time slot that is convenient to them and tailored for your business.
Q-ides platform is orientated towards all kind of private sectors such as banks, supermarkets, hospitals, pharmacies, shopping malls, museums & galleries etc., but also, and public sectors.
Know who is coming and manage traffic. Keep your waiting rooms empty and inform customers remotely as to what their current queue status is.
Your customers and employees can keep their distances while you can see the whole picture in real-time through our real time monitoring capabilities.
Engage your customers on a personal level. Do not let them stand in lines. Help them keep social distancing effectively.
% fewer walkaways
% shorter waiting time
% more happy customers
Athens Office Address: 110, Pentelis Str., Maroussi GR-15126, Athens, Greece
Athens Office Phone: +30 2106095265
Athens Office Fax: +30 2106096956
Thessaloniki Office Address: VEPE Technopolis, Bld C2, GR-55535, Pylaia, Thessaloniki, Greece
Thessaloniki Office Phone: +30 2310 365145-148
Thessaloniki Office Fax: +30 2310 365149
Email: info@msensis.com
Website: https://q-edis.com/