Hit enter to search or ESC to close

A contact-free, online queue management system for touchless customer experience

Intelligent & fully digital

Q-edis - A contact-free, online queue management system for touchless customer experience
Q-edis, a queue management system, lets visitors check in for service by phone and wait for their turn from the safety of their homes or cars.

A pandemic solution

Protect your visitors and employees

Q-edis, a queue management system, lets visitors check in for service by phone and wait for their turn from the safety of their homes or cars. Help your visitors and staff practice social distancing in order to minimize safety risks.

  • Web check-in
  • SMS alerts and updates
  • 100% touchless

About

A new generation of Queuing System

Q-edis is a queue management system that allows businesses and organizations to manage customer queues smartly and swiftly. Q-edis is an intelligent and cloud-based system that can monitor real-time queuing data and collect customer feedback. Our cloud-based software will then assess the data to enhance your agents and services performance and increase customer satisfaction.

Q-edis is used to streamline customer flow through businesses such as banks, hospitals and government offices that get large crowds of people during working hours. Instead of making them all crowd around counters for service, the queue system will issue paper, e-tickets or SMS tickets to each person who joins the queue.

Q-edis collects accurate, real-time information that shows customer arrivals and waiting time. It manages the complex flow of random and scheduled visitors by considering customer profiles and upsell opportunities and optimizes the level of service and customer lifetime value.

Q-edis: queue management system: A new generation of Queuing System

Q-edis will help you grow during a crisis

Q-edis, a queue management system, that offers a lot of solutions: Solution1: Minimized crowding

Minimized crowding

Know who is coming and manage traffic. Keep your waiting rooms empty and inform customers remotely as to what their current queue status is.

Q-edis, a queue management system that offers a lot of solutions: Solution2: A better experience

A better experience

Engage your customers on a personal level. Do not let them stand in lines. Help them keep social distancing effectively.

Q-edis, a queue management system that offers a lot of solutions - Solution3: Touchless and fully digital

Touchless and fully digital

Your customers and employees can keep their distances while you can see the whole picture in real-time through our real time monitoring capabilities.

Touchless solution

A fully digital queue management system

Q-edis is a service that resides in the cloud. It is affordable, easily upgradeable, flexible and effortless to set up. It is offering all traditional elements of the seamless queuing experience: queue status notifications on a TV, self-sign-in kiosks, and clerk dashboard.

  • Self-service check-in
  • Automated flows
  • A selection of notification channels (web, SMS, etc)
Q-edis: A fully Digital queue management system
Q-edis, queue management system - Holistic reports and analytics

Analytics

Holistic reports and analytics

Q-edis is a service that resides on the cloud. It is affordable, easily upgradeable, flexible and effortless to set up. It is offering all traditional elements of the seamless queuing experience: queue status notifications on a TV, self-sign-in kiosks, and clerk dashboard.

Q-edis will help you keep your waiting areas clear and customers happy by reducing wait times. Manage your agents with real-time metrics and get to know your customers with forms & feedback.

  • Track your queues activity and customer engagement
  • Integrate Q-edis with your CRM
  • Real-time reporting
  • Granular statistics, global views, time filters

Appointments

Q-edis Appointments

Allow your customers to schedule appointments at a time slot that is convenient to them and tailored for your business.

  • Accept online bookings
  • Notifications via SMS/Email
  • Integration & API
Q-edis, a queue management system that offers appointments services

SECTORS

Private and Public Sectors

Q-ides platform is orientated towards all kind of private sectors such as banks, supermarkets, hospitals, pharmacies, shopping malls, museums & galleries etc., but also, and public sectors.

Q-edis, a queue management system that provide services to Public Sectors

Public Sectors

Know who is coming and manage traffic. Keep your waiting rooms empty and inform customers remotely as to what their current queue status is.

Q-edis, a queue management system that provides solutions to Private Sectors

Local Shops

Your customers and employees can keep their distances while you can see the whole picture in real-time through our real time monitoring capabilities.

Q-edis, a queue management system that provide services to Local Shops

Private Sectors

Engage your customers on a personal level. Do not let them stand in lines. Help them keep social distancing effectively.

CUSTOMERS

Trusted by the industry leaders

Q-edis, a queue management system, with a lot of customers
Q-edis, a queue management system which among of our customers is greece national bank
Q-edis, a queue management system, that among of our customers is metropolital hospital

Q-EDIS FACTS

79

% fewer walkaways

63

% shorter waiting time

88

% more happy customers

Q-edis, a queue management system

OUR OFFICES

Contact us for a demo

Athens Office Address: 110, Pentelis Str., Maroussi GR-15126, Athens, Greece

Athens Office Phone: +30 2106095265

Athens Office Fax: +30 2106096956

Thessaloniki Office Address: VEPE Technopolis, Bld C2, GR-55535, Pylaia, Thessaloniki, Greece

Thessaloniki Office Phone: +30 2310 365145-148

Thessaloniki Office Fax: +30 2310 365149