A new generation of Queuing System
Q-edis is a queue management system that allows businesses and organizations to manage customer queues smartly and swiftly. Q-edis is an intelligent and cloud-based system that can monitor real-time queuing data and collect customer feedback. Our cloud-based software will then assess the data to enhance your agents and services performance and increase customer satisfaction.
Q-edis is used to streamline customer flow through businesses such as banks, hospitals and government offices that get large crowds of people during working hours. Instead of making them all crowd around counters for service, the queue system will issue paper, e-tickets or SMS tickets to each person who joins the queue.
Q-edis collects accurate, real-time information that shows customer arrivals and waiting time. It manages the complex flow of random and scheduled visitors by considering customer profiles and upsell opportunities and optimizes the level of service and customer lifetime value.